Bespoke and Made to Order Jewellery
All bespoke and made to order pieces are individually designed and crafted specifically for you. As a result, all bespoke orders are final sale and are not eligible for return or refund once production has begun. Minor variations in finish, stone characteristics, or handcrafted details are a natural part of thebespoke process and are not considered faults.
Consultation & Approval
Designs, specifications, and ring sizes are confirmed with you before production begins. Once written approval is given, changes may not be possible and may incur additional costs. It is your responsibility to
review and approve all design details carefully prior to manufacture.
Sizing Policy
Complimentary resizing is offered on bespoke rings for six months from the date of collection or delivery. This includes resizing up to four sizes larger or down any number of sizes, subject to design and
structural suitability. After six months, or outside these limits, resizing may be possible at an additional cost. Some designs, stones, or settings may limit how much resizing can be safely done. Sizing beyond these parameters, or requests made after the six month period, are not guaranteed.
Returns & Refunds
No returns or refunds are accepted on bespoke or custom made pieces. Ready to wear items, if offered, may be subject to separate return conditions, which will be clearly stated at the time of purchase.
Deposits are non-refundable once work has commenced.
Craftsmanship and Warranty
I stand over the craftsmanship and quality of every piece I make. If a manufacturing fault becomes apparent within a reasonable period, I will assess and repair the piece where appropriate. This does not cover accidental damage, normal wear and tear, improper use or storage, loss of stones caused by impact, work carried out by another jeweller, negligence, or misuse. Repairs are required due to the above
will be chargeable.
Care & Ware
Fine jewellery requires care. You are advised to remove jewellery during activities that may cause impact, pressure, or abrasion. Damage resulting from failure to follow reasonable care guidelines is not covered.
Liability
To the fullest extent permitted by law, liability is limited to the original purchase price of the piece. I am not responsible for indirect loss, emotional loss, or third-party costs.
Ownership and Intellectual Property
All designs, drawings, and concepts remain my intellectual property unless otherwise agreed in writing. Reproduction without consent is not permitted.
Governing Law
These terms are governed by the laws of Ireland, and any disputes will be subject to Irish courts.